Kids Furniture
Chelsea Home Furniture Twin Over Twin Mission Bunk Bed with Trundle Unit
Chelsea Home Furniture Twin Over Twin Mission Bunk Bed with Trundle Unit
The Chelsea Home Furniture Twin over twin Mission Bunk Bed is a clean, simple and contemporary solution for the bedrooms in your home.
- Your Purchase Includes one bunk bed, one trundle & slats
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
- Plantation grown, renewable and well managed forest harvested wood.
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- Mattress(es) and bedding sold separately.
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
Specifications
- Style: Modern
- Material - Required Pine Wood
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 140
- Overall dimensions: 61.41 x 77.84 x 41.62 "
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- All bunk beds and beds are tested by Federal Safety Standards which require 400 pounds to be placed in the top bunk, on top of the mattress foundation. The weight of the upper and lower beds should not exceed 250 people pounds.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 5 Business Days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Dayton Twin over Twin Low Loft with Staircase
Chelsea Home Furniture Dayton Twin over Twin Low Loft with Staircase
The Dayton Twin over Twin Low Loft with Staircase - 36TT154B-DC by Chelsea Home Furniture is brand new.
- Your Purchase Includes one bunk bed & Staircase
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
- Plantation grown, renewable and well managed forest harvested wood.
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- Mattress(es) and bedding sold separately.
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
Specifications
- Style: Modern
- Material - Required Pine Wood
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 195
- Overall dimensions: 63.5 x 96.8 x 42.2 "
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- All bunk beds and beds are tested by Federal Safety Standards which require 400 pounds to be placed in the top bunk, on top of the mattress foundation. The weight of the upper and lower beds should not exceed 250 people pounds.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 5 Business Days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Twin Over Full Mission Bunk Bed
Chelsea Home Furniture Twin Over Full Mission Bunk Bed
The twin over full bunk bed features a classic mission design on the headboard and footboard and built-in panels on the bottom bunk, which creates a clean look and a safe place to sleep. A built-in ladder provides easy access to the top bunk while guardrails increase safety.
- Your Purchase Includes one Bunk Bed, slats & ladder
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
- Plantation grown, renewable and well managed forest harvested wood.
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- Mattress(es) and bedding sold separately.
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
Specifications
- Style: Modern
- Material - Required Pine Wood
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 120
- Overall dimensions: 61.41 x 77.84 x 56.62 "
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- All bunk beds and beds are tested by Federal Safety Standards which require 400 pounds to be placed in the top bunk, on top of the mattress foundation. The weight of the upper and lower beds should not exceed 250 people pounds.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 5 Business Days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Computer Desk Mahogany Stain
Chelsea Home Furniture Computer Desk Mahogany Stain
Features 3 drawer storage and keyboard storage area
- Metal brackets are used to connect the rails to the headboard and footboard. The rails include a 1.25"" cleat, which is glued and screwed to the rail for extra strength, to support the mattress foundation. Each solid wood drawer is mounted on a rolling metal glide for easy opening and closing.
- Actual product weights may vary based on the thickness of wood used. With any wood products, expect some deformities and knots that come natural.
- Solid pine construction for strength and durability which can hold up to 400 lbs. of distributed weight. Rails are 1.25"x5", thicker and more durable than most competitor models.
- Mattress and foundation must not exceed 7" in top bunk to meet Federal Safety Standards
Specifications
- Style: Rustic
- Material - Required Solid Pine
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 85
- Overall dimensions: 31 x 43 x 16 "
- All of our beds exceed all safety standards of the Consumer Product Safety Commission
- The weight of the upper and lower beds should not exceed 200 people pounds per bunk and 400 people pounds for the overall unit. All bunkbeds are tested and pass Federal Safety Standards which require 400 pounds to be placed in the top bunk, on the mattress foundation.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 25 Business days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Mini Loft with Casegoods
Chelsea Home Furniture Mini Loft with Casegoods
The Chelsea Home Furniture Mini Loft with Casegoods is Constructed of Solid Pine Wood, MDF and Pine Veneers. The wood is Plantation grown, renewable and well managed forest harvested wood. The Natural wood grain, color variation and wood knots is the result of the natural beauty of the wood. . The overall bed dimensions are 46H x 43W x 81D. Imported. Includes Bed frame, slats, ladder, 3 drawer chest, bookcase, toy box
- Your Purchase Includes one Bunk Bed, three drawer chest, bookcase, toy box, slats & ladder
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
- Plantation grown, renewable and well managed forest harvested wood.
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- Mattress(es) and bedding sold separately.
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
Specifications
- Style: Modern
- Material - Required Pine Wood
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 235
- Overall dimensions: 46 x 43 x 81 "
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- All bunk beds and beds are tested by Federal Safety Standards which require 400 pounds to be placed in the top bunk, on top of the mattress foundation. The weight of the upper and lower beds should not exceed 250 people pounds.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 5 Business Days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Complete Mini Loft with Slide and Casegoods
Chelsea Home Furniture Complete Mini Loft with Slide and Casegoods
The Chelsea Home Furniture Complete Mini Loft with Slide Casegoods is Constructed of Solid Pine Wood, MDF and Pine Veneers. The wood is Plantation grown, renewable and well managed forest harvested wood. The Natural wood grain, color variation and wood knots is the result of the natural beauty of the wood. The slide is 53""L. The overall bed dimensions are 46H x 96W x 81D. Imported. Includes Bed frame, slats, ladder, slide, 3 drawer chest, bookcase, toy box
- Your Purchase Includes one Bunk Bed, slide, three drawer chest, bookcase, toy box, slats & ladder
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
- Plantation grown, renewable and well managed forest harvested wood.
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- Mattress(es) and bedding sold separately.
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
Specifications
- Style: Modern
- Material - Required Pine Wood
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 265
- Overall dimensions: 46 x 96 x 81 "
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- All bunk beds and beds are tested by Federal Safety Standards which require 400 pounds to be placed in the top bunk, on top of the mattress foundation. The weight of the upper and lower beds should not exceed 250 people pounds.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Twin Over Full Mission Bunk Bed with Under Bed Drawers
Chelsea Home Furniture Twin Over Full Mission Bunk Bed with Under Bed Drawers
The twin over full bunk bed features a classic mission design on the headboard and footboard and built-in panels on the bottom bunk, which creates a clean look and a safe place to sleep. The individual Underdrawers will give you that extra storage place that you are looking for. A built-in ladder provides easy access to the top bunk while guardrails increase safety.
- Your Purchase Includes one Bunk Bed, two (2) Under bed drawers, slats & ladder
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
- Plantation grown, renewable and well managed forest harvested wood.
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- Mattress(es) and bedding sold separately.
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
Specifications
- Style: Modern
- Material - Required Pine Wood
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 155
- Overall dimensions: 61.41 x 77.84 x 56.62 "
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- All bunk beds and beds are tested by Federal Safety Standards which require 400 pounds to be placed in the top bunk, on top of the mattress foundation. The weight of the upper and lower beds should not exceed 250 people pounds.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 5 Business Days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Twin Over Full Mission Bunk Bed with Trundle
Stylish and Affordable Twin over Full Bunk Beds
The twin over full bunk bed features a classic mission design on the headboard and footboard and built-in panels on the bottom bunk, which creates a clean look and a safe place to sleep. The extra trundle is one more bed added to your home without taking any extra space. A built-in ladder provides easy access to the top bunk while guardrails increase safety.
- Your Purchase Includes one Bunk Bed, one trundle, slats & ladder
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
- Plantation grown, renewable and well managed forest harvested wood.
- Mattress(es) and bedding sold separately.
- Constructed of Solid Pine Wood, MDF and Pine Veneers.
*Free Shipping
Specifications
- Style: Modern
- Material - Required Pine Wood
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 155
- Overall dimensions: 61.41 x 77.84 x 56.62 "
- All beds meet and exceed all of the following rules: ASTM F-1427-07, CFR 1213, CFR1513, and Lead testing. Product will come with assembly instructions.
- All bunk beds and beds are tested by Federal Safety Standards which require 400 pounds to be placed in the top bunk, on top of the mattress foundation. The weight of the upper and lower beds should not exceed 250 people pounds.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 5 Business Days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Unilove HugMe Plus 3-in-1 Bedside Sleeper and Bassinet
Multi-Functional Sleeper and Bassinet
Hug Me Plus 3-in-1 Bedside Sleeper allows baby to comfortably sleep within parents' reach. Its functionality allows conversion into a bedside sleeper, a travel crib, or a newborn bassinet. Easy to adjust, well-ventilated, and featuring an exclusive eco-friendly and breathable 3D vertical cotton mattress. 0-6 months or 30lbs.
*Free Shipping
3-In-1 Functionality
Can be used as a bedside sleeper, travel crib, or traditional standing crib. Easy to transition from one mode to another. Carry bag included for easy transport.
Mesh Panels
Keep the mesh panels open in warmer weather or cover in cooler temperatures. Allows airflow, light and visibility when open, and comfort and security when closed.
Baby's Own Space for Comfortable and Safe Sleep
Featuring an exclusive eco-friendly 3D vertical cotton mattress. It offers the best in breathability, safety, and comfort.
7 Level Height Adjustment
Extra Security Protection
Hooks for secure attachment to the bed frame, and locks on all four wheels. The bassinet can safely support up to 30 pounds.
Maneuverability and Stability
The front wheels turn 360 degrees. Easily rolls on all different surfaces. Stabilizing bar and telescoping feet for enhanced stability.
Bundle with Mosquito Net
Dimensions: 38x6.9x25.5
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Orbelle Trundle 3739 Without side panels
Orbelle Trundle 3739 Without side panels
Orbelle Trundle 39" - New Zealand Pine - A Twin trundle that helps add valuable sleeping space for your child's existing bed.This trundle is designed with casters, so they roll in and out easily.
Features
- Rolls in and out with Casters
- Assembly requried
Specifications
- 11.5"H x 40"W x 74.5"D
- Proposition 65? Yes
- Finish: White/Gray
- Material: Solid Wood
- Assembly Required? Yes
- Product Weight: 61.72
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Orbelle Teen Bed 301
Orbelle Teen Bed 301
Orbelle's solid wood teen bed brings style, affordability, and flexibility for families. Crafted from solid pine wood, the color neutral frame blended into any room. Guard rails are designed to provide safety for your child. Add the trundle for additional overnight friend and guest.
Features
- Trundle sold separately
- Assembly required
- Modern Design
Specifications
- 48.03"H x 43.7"W x 79.53"D
- Proposition 65? Yes
- Finish: White
- Material: Solid Wood
- Assembly Required? Yes
- Product Weight: 106.92
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Orbelle Sleigh Toddler bed
Orbelle Sleigh Toddler bed
Orbelle solid wood, contemporary toddler bed for ages 3-6 years old
Features
- Two side safety guard rails
- Easy to Assemble - Comes with all tools to Assemble
Specifications
- Proposition 65? Yes
- Finish: Cherry/Espresso/French White
- Material: Solid Wood
- Assembly Required? Yes
- Product Weight: 30
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Orbelle Oneman Changing tables
Orbelle Oneman Changing tables
This beautifully constructed changing table features a safety rail, changing pad, and restraining strap with an easy release buckle to secure the baby safely in place. The 3 easily accessible, spacious drawers beneath accommodate the baby’s wardrobe and essentials for added convenience.
Features
- Changing Pad
- Strap
- Safety Rail
Specifications
- Proposition 65? Yes
- Finish: White/Espress/Cherry
- Material: Solid Wood
- Assembly Required? Yes
- Product Weight: 70
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Orbelle Roxy Three Level Mini Portable Crib
Orbelle Roxy Three Level Mini Portable Crib
The Roxy Folding Portable Crib with Mattress is Constructed with New Zealand pine. This lightweight Roxy Folding Portable Crib with Mattress comes complete with its own mattress. Beautiful solid wood, 3-position mattress support and with a modern flair. Folds flat for easy storage.
Features
- Folds flat for easy storage.
- Portable crib
- Easy to Assemble - Comes with all tools to Assemble
Specifications
- Proposition 65? Yes
- Finish: Cherry/Espresso/Gray/White
- Material: Solid Wood
- Assembly Required? Yes
- Product Weight: 55
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Orbelle Roxy Full Size portable crib
Orbelle Roxy Full Size portable crib
The Roxy Full Size Folding Crib features dual locking wheels making it portable. It can be folded flat for easy storage. Made of high quality New Zealand pinewood for long lasting and durability.
Features
- Foldable Crib
- Portable crib
- Easy to Assemble - Comes with all tools to Assemble
Specifications
- Proposition 65? Yes
- Finish: White
- Material: Solid Wood
- Assembly Required? Yes
- Product Weight: 55
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Orbelle Noa Three level Mini Portable Crib
Orbelle Noa Three level Mini Portable Crib
The JPMA Approved Noa Portable 3 in 1 Folding Portable Crib is Constructed with New Zealand Pine. The Orbelle Light Weight Portable Crib comes complete with it's own Mattress. Beautiful Cherry Finish Wood, with a 3-Position Mattress Support. Folds Flat for Easy Storage. Comes complete with Two Stationary Sides, for added Safety. The Mattress level can be EASILY ADJUSTED without the use of Tools. Our Folding Crib, is a Play-Pen, a Changing Station, and a Portable Crib. The Headboard and Footboard are Extra Thick, for Safety and EXTRA STURDY CONSTRUCTION, the Headboard and Footboard are Close to 1 INCH THICK. Easy to Assemble. Steel Wheel Housing with Super Smooth Rubber Wheels, with a Locking Lever. All Tools Included for Easy Assembly.
Features
- Portable crib
- Mattress pad included
- Easy to Assemble - Comes with all tools to Assemble
Specifications
- Proposition 65? Yes
- Finish: Espresso/Gray/French White/Cherry/White/Natural
- Material: Solid Wood
- Assembly Required? Yes
- Product Weight: 55
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Orbelle Jenny Full size crib
Orbelle Jenny Full size crib
The Orbelle Jenny 3 in 1 Convertible Crib is designed to add stylish functionality to your nursery. This crib is made of solid New Zealand pine and is available in your choice of finish options. Its hooded locking casters let you easily move wherever you need. With conversion kits (sold separately), it converts to a toddler or day bed. Fits standard size crib mattresses (sold separately). Comes complete with assembly tools.
Features
- Converts into toddler bed or day bed
- Mattress pad included
- Easy to Assemble - Comes with all tools to Assemble
Specifications
- Proposition 65? Yes
- Finish: Cherry/Gray/Natural/White
- Material: Solid Wood
- Assembly Required? Yes
- Product Weight: 45
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Orbelle Gaga Rocking Cradle
Orbelle Gaga Rocking Cradle
Give your baby a relaxing area with the Orbelle Ga Ga Cradle. It is available in many finishes to choose from. This cradle also has a motif pattern on the headrest and footboard that enhances its beauty. The cradle has a non-toxic finish that makes it safe for your babies. It is made using wood that makes it sturdy and durable. The cradle has hand rounded surfaces and corners that give it a smooth texture and is safe for your baby. This rectangular cradle includes a vinyl mattress that gives comfort to your baby. It has a rocker style with rocking stops that make it ideal for any baby. The cradle has a weighing capacity of 35 pounds. This Ga Ga Cradle from Orbelle can be wiped with a dry cloth
Features
- Mattress pad included
- Easy to Assemble - Comes with all tools to Assemble
Specifications
- Proposition 65? Yes
- Finish: French White/White/Cherry/Espresso
- Material: Solid Wood
- Assembly Required? Yes
- Product Weight: 39
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Orbelle French White Padded Gray Toddler Bed
Orbelle French White Padded Gray Toddler Bed
Orbelle solid wood with grey padded, contemporary toddler bed for ages 3-6 years old
Features
- Two side safety guard rails
- Easy to Assemble - Comes with all tools to Assemble
Specifications
- Proposition 65? Yes
- Finish: French White
- Material: Solid Wood
- Assembly Required? Yes
- Product Weight: 30
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Orbelle Crystal Crib Convertible crib White with padding
Orbelle Crystal Crib Convertible crib White with padding
This beautifully made and designed Crystal crib with trundle will add elegance to your nursery. Orbelle's Crystal crib can be easily converted into toddler bed, day bed and full size bed. Our crib ensures optimal safety for your toddler and will hold up even after years of use.
Features
- Converts into toddler bed , day bed and full size bed
- The Trundle fits a mattress
- Mattress not included
Specifications
- Proposition 65? Yes
- Finish: White with Gray/White Padding
- Material: Solid Wood
- Assembly Required? Yes
- Product Weight: 57
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.