Kids Furniture
Acme Furniture Jason Twin/Full Bunk Bed
Acme Furniture Jason Twin/Full Bunk Bed
The Jason Bunk Bed is a great addition to any youth room. A twin upper bed and full size lower bed offer lots of space for sweet dreams. Carefully crafted with selected wood and veneers in rich, classic white finish gives this piece a stylish look and makes it ideal for blending with an array of different designs. The final fabulous feature: an under-bed storage drawers, is perfect for stowing away toys, clothes, linens, and so much more!
KD, T/F Bunk Bed w/2 Drw Slat System Included (6+6) Storage: 2 Drw Convertible (To be used Stacked or 2 Separated Beds) Right Facing Front Ladder (Not Reversible/Built-In) Full Lenght Guard-Rail (Slatted Guardrail, Size 16"H) CONSTRUCTION Wooden Frame: Pine Wood, Ply Drawers: ROLL OUT (4 Caster Wheels), GLIDE Not Included, DOVETAIL French Front & Back, FELT Lined NOT Included, Single Cut-Out Pull-Handle Q&A] Drawer Size: 37" x 17" x 8"H (945 x 420 x 196mm)
- Pack: 1Set/2Ctn
- Finish: White
- Material: Wood, Composite Wood
- Product Dimensions: 7879"L X 56"W X 65"H
- Net Weight: 137 lbs
- Cubic Feet: 24.32 ft³
- Package Dimensions: 0"L X 0"W X 0"H
- Gross Weight: 154 lbs
- Package Type: 3A
- Ship Type: GROUND
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Acme Furniture Cairo Triple Bunk Bed - Twin
Acme Furniture Cairo Triple Bunk Bed - Twin
The ultimate space saver for small rooms, the Cairo triple metal bunk bed will be the best addition for your sweet home. Stacking three beds securely, the easy access guardrails keep your kids snug and secure, while the two built-in ladders offer easy access. This bunk bed is available in both twin and full size in smooth sandy black, white, gunmetal, and silver finishes.
KD, Triple Bunk Twin Slat System Included (20+20+20) Not Convertible (To be used Stacked Only) Double Front Ladder (Built In, Not Reversible/Left Facing Large Ladder & Right Facing Short Ladder) Easy Access Guard-Rail (Top Beds) Construction Metal Tube: Powder Coating, Metal Tube 50 (No Storage)
- Pack: 1Set/2Ctn
- Finish: White
- Material: Metal
- Product Dimensions: 79"L X 43"W X 75"H
- Net Weight: 131 lbs
- Cubic Feet: 15.01 ft³
- Package Dimensions: 0"L X 0"W X 0"H
- Gross Weight: 160 lbs
- Package Type: 3A
- Ship Type: LTL
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Acme Furniture Cairo Triple Bunk Bed - Twin
Acme Furniture Cairo Triple Bunk Bed - Twin
The ultimate space saver for small rooms, the Cairo triple metal bunk bed will be the best addition for your sweet home. Stacking three beds securely, the easy access guardrails keep your kids snug and secure, while the two built-in ladders offer easy access. This bunk bed is available in both twin and full size in smooth sandy black, white, gunmetal, and silver finishes.
KD, Triple Bunk Twin Slat System Included (20+20+20) Not Convertible (To be used Stacked Only) Double Front Ladder (Built In, Not Reversible/Left Facing Large Ladder & Right Facing Short Ladder) Easy Access Guard-Rail (Top Beds) Construction Metal Tube: Powder Coating, Metal Tube 50 (No Storage)
- Pack: 1Set/2Ctn
- Finish: Gunmetal
- Material: Metal
- Product Dimensions: 79"L X 43"W X 75"H
- Net Weight: 131 lbs
- Cubic Feet: 15 ft³
- Package Dimensions: 0"L X 0"W X 0"H
- Gross Weight: 160 lbs
- Package Type: 3A
- Ship Type: LTL
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Acme Furniture Cairo Triple Bunk Bed - Twin
Acme Furniture Cairo Triple Bunk Bed - Twin
The ultimate space saver for small rooms, the Cairo triple metal bunk bed will be the best additional for your sweet home. Stacking three beds securely, the easy access guardrails keep your kids snug and secure, while the two built-in ladders offer easy access. This bunk bed is available in both twin and full size in a smooth sandy black finish.
KD, Triple Bunk Twin Slat System Included (20+20+20) Not Convertible (To be used Stacked Only) Double Front Ladder (Built In, Not Reversible/Left Facing Large Ladder & Right Facing Short Ladder) Easy Access Guard-Rail (Top Beds) Construction Metal Tube: Powder Coating, Metal Tube 50 (No Storage)
- Pack: 1Set/2Ctn
- Finish: Sandy Black
- Material: Metal
- Product Dimensions: 80"L X 43"W X 75"H
- Net Weight: 131 lbs
- Cubic Feet: 16.89 ft³
- Package Dimensions: 0"L X 0"W X 0"H
- Gross Weight: 157 lbs
- Package Type: 3A
- Ship Type: GROUND
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Acme Furniture Caius Twin XL/Queen Bunk Bed
Acme Furniture Caius Twin XL/Queen Bunk Bed
This space-saving Caius twin over queen metal bunk bed meets all your needs and expectations. Features easy access guardrails, right facing built-in ladder and a metal tube support slat system. Accommodating a XL Twin and Queen mattress, this sturdy bunk bed will last through years of play.
KD, XL T/Q Bunk Slat System Included (22+22 & Sup. Legs) NOT Convertible (Can't separate into two Beds) RF Front Ladder (Not Reversible/Built-In) Easy Access Guard-Rail (Top Bed) Construction: Metal Tube (Powder Coating Steel Tube 25 x 50mm, 20 x 40mm) Top Bed Requires XL Twin Mattress: 39"W x 80"L (Max. Height Recommended 6" Height Mattress) Clearance Between Rails: 35"H Clearance Floor to Bottom Rail: 10"H (260mm) Bottom Bed Includes Supporting Leg (Can't fit trundle underneath)
- Pack: 1Set/2Ctn
- Finish: Gunmetal
- Material: Metal
- Product Dimensions: 83"L X 63"W X 60"H
- Net Weight: 115 lbs
- Cubic Feet: 11.74 ft³
- Package Dimensions: 0"L X 0"W X 0"H
- Gross Weight: 128 lbs
- Package Type: 3A
- Ship Type: GROUND
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Acme Furniture Senon Loft Bed
Acme Furniture Senon Loft Bed
The Senon twin loft bed is a comfortable and functional option for your kids bedroom. This piece features easy access guard rails and a reversible front ladder. Below the bed, its working station and shelf creates the perfect space for your children to study and organize books. Complete this set by adding the convertible folding bed, a great piece for them to relax and take a nap.
KD, Twin Loft Bed with Desk Slat System Included Reversible Front Ladder, Guard-Rail, & Desk (Desk: Large Board 39" x 16" x 28"H, Small Board 23" x 16" x 28"H (995 x 400 x 15mm, 595 x 400 x 15mm), Desk Clearance from floor: 28 Inches (705mm) Clearance from Top Bed Rail & Floor: 58 Inches (1461mm) Adjustable Chair/Futon & Chair Not Included Construction: Twin Size Top Bed, 20 x 20 x 1.2 metal tube, Desk MDF w/PVC Veneer, (HB/Side/Rail/Ladder)
- Pack: 1Pc/1Ctn
- Finish: Silver & Black
- Material: Metal, Veneer, Composite Wood
- Product Dimensions: 79"L X 42"W X 72"H
- Net Weight: 119 lbs
- Cubic Feet: 8.22 ft³
- Package Dimensions: 77"L X 43"W X 5"H
- Gross Weight: 129 lbs
- Package Type: CARTON
- Ship Type: LTL
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Acme Furniture Limbra Twin XL/Queen Bunk Bed
Acme Furniture Limbra Twin XL/Queen Bunk Bed
The Limbra contemporary bunk bed collection is an ideal choice for any youth bedroom. Featuring sturdy metal construction in black sand finish, metal slat system included, two built-in side ladders, and full-length guardrails that will keep your child safe.
KD, T XL/Q Bunk (Top Bed Requires XL Twin Mattress: 39"W x 80"L) Slat System Included () NO Storage NOT Convertible (To be used Stacked Only) Side Double Ladder (Built-In) Full Length Guard-Rail (Top Bed) CONSTRUCTION Sandy Black Finish, Metal Square Tube (50mm) Clearance between Floor and Bottom Rail: 10 Inches (260mm) Clearance Between Rails: 40 Inches (1005mm) Top Bunk: recommended use 6" Height Mattress Bottom Support Leg (Can't fit Trundle)
- Pack: 1Set/2Ctn
- Finish: Sandy Black
- Material: Metal
- Product Dimensions: 83"L X 63"W X 65"H
- Net Weight: 107 lbs
- Cubic Feet: 6.38 ft³
- Package Dimensions: 0"L X 0"W X 0"H
- Gross Weight: 119 lbs
- Package Type: 1A
- Ship Type: GROUND
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Acme Furniture Homestead Twin/Twin Bunk Bed
Acme Furniture Homestead Twin/Twin Bunk Bed
The Homestead Collection is the option for you home. This collection is traditional and beautiful . It is convertible giving a welcoming style to your home.
T/T Bunk, Convertible (To be used Stacked or 2 Separated Beds), Slat System Included (6+6), RF Front Ladders, Easy Access Guard-Rail (Top Bed), Clearance Between Top & Bottom Rail: 28" (715mm), Homestead Collection: F/F Natural 02290, T/T White 02298, Natural 0229, & Honey Oak 02301
- Pack: 1Set/2Ctn
- Finish: White
- Material: Wood,
- Product Dimensions: "L X "W X "H
- Net Weight: 117 lbs
- Cubic Feet: ft³
- Package Dimensions: "L X "W X "H
- Gross Weight: lbs
- Package Type: CARTON
- Ship Type: GROUND
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Acme Furniture Toshi Twin/Twin Bunk Bed
Acme Furniture Toshi Twin/Twin Bunk Bed
The Toshi twin over twin bunk bed overs clean lines and a crisp white finish to complement virtually every style. This bunk bed features a slat system, right facing front ladder, easy access guard-rail, and curved wooden headboard and footboard. This bunk bed is ideal for any kid's room or guest room.
KD, T/T Bunk Bed Slat System Included (6+6) NOT Convertible (Can't Separate into two Beds) RF Front Ladder (Not Reversible, Removable) Easy Access Guard-Rail (Top Bed) Wooden Construction: Curved Panel HB/FB, Post: 2.7" x 1.3" (68x33mm) Clearance between Rails: 31" (800mm)
- Pack: 1Pc/1Ctn
- Finish: Espresso
- Material: Wood, Composite Wood
- Product Dimensions: 78"L X 43"W X 65"H
- Net Weight: 95 lbs
- Cubic Feet: 6.41 ft³
- Package Dimensions: 82"L X 20"W X 8"H
- Gross Weight: 101 lbs
- Package Type: 1A
- Ship Type: GROUND - OVERSIZE
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Acme Furniture Cairo Twin/Full Bunk Bed
Acme Furniture Cairo Twin/Full Bunk Bed
The Cairo Twin over Full bunk bed is the perfect addition to any bedroom. Features convertible design which allows to transform the stacked bed into two single beds, superior quality metal for durability, Right Facing front ladder, and easy access guard-rails for safety.
KD, T/F Bunk Slat System Included (20+20 & Sup. Legs) Convertible (To be used Stacked or 2 Separated Beds) RF Front Ladder (Not Reversible/Built-In) Easy Access Guard-Rail (Top Bed) Construction: Metal Tube (Powder Coating Steel Tube 25 x 50mm, 20 x 40mm) Clearance between Floor & Rail: 10"H Clearance between Rails: 41"H Guardrail: 11" Height Top Bunk: recommended use 6" Height Mattress Bottom Bed Includes Supporting Leg (Can't fit trundle underneath)
- Pack: 1Set/2Ctn
- Finish: Sandy Black
- Material: Metal
- Product Dimensions: 79"L X 57"W X 63"H
- Net Weight: 88 lbs
- Cubic Feet: 10.48 ft³
- Package Dimensions: 0"L X 0"W X 0"H
- Gross Weight: 99 lbs
- Package Type: 3A
- Ship Type: GROUND
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Acme Furniture Willoughby Loft Bed
Acme Furniture Willoughby Loft Bed
KD, Twin Loft Bed Slat System Included (16 Slats) Not Reversible (RF Desk, LF 5Drw Chest) RF Front Ladder (Not Reversible/Removable) Easy Access Guard-Rail (Top Bed) Twin Bottom Bed Sold Separately Clearance Between Floor and Top Bed: 48 Inches (1213mm)
Product
- Pack: 1Set/4Ctn
- Finish: White
- Material:
- Product Dimensions: 79"L X 42"W X 67"H
- Net Weight: 273 lbs
Shipping
- Cubic Feet: 21.78 ft³
- Package Dimensions: 0"L X 0"W X 0"H
- Gross Weight: 307 lbs
- Package Type: 3A
- Ship Type: GROUND
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Acme Furniture Farah Bunk Bed
Acme Furniture Farah Bunk Bed
3/4 Extension Drawer Glide, DT English Front & Back, Adjustable Shelf, Side Metal Drawer Glide, Felt Lined on Top Drawer
Box Spring Required, Panel Bed: Rectangular HB/FB (Low profile FB), Padded HB/FB: Blue Velvet with Crystal like Button Tufted, Mirrored Inlay with Raised Geometric Trim, Sunburst Motifs and Mirrored Tapered Leg, Casegood: Mirrored Top, Front Drawers & Trim, Casegood Drawer: Glide Side Metal, Dovetail English Front & Back, Felt, Lined Top Drawer, Mirror Beveled
Product
- Pack: 1Set/4Ctn
- Finish: Blue & White Finish
- Material:
- Product Dimensions: 80"L X 58"W X 69"H
- Net Weight: 210 lbs
Shipping
- Cubic Feet: 20 ft³
- Package Dimensions: "L X "W X "H
- Gross Weight: 237 lbs
- Package Type: 3A
- Ship Type: LTL
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Acme Furniture Limbra Bunk Bed
Acme Furniture Limbra Bunk Bed
The Limbra contemporary bunk bed collection is an ideal choice for any youth bedroom. Featuring sturdy metal construction in Brown finish, metal slat system included, reversible side ladder, and full-length guardrails that will keep your child safe.
- Sandy Brown Finish, Metal Tube
- Slat System Included (20+20), Reversible Side Single Ladder (Built-In)
- NO Storage, NOT Convertible (To be used Stacked Only)
- Tight Back & Seat Cushion
- Full Length Guard-Rail (Top Bed)
Product
- Pack: 1Set/2Ctn
- Finish: Sandy Brown
- Material: Metal
- Product Dimensions: 79"L X #N/A"W X #N/A"H
- Net Weight: 106 lbs
Shipping
- Cubic Feet: 8.21 ft³
- Package Dimensions: #N/A"L X #N/A"W X #N/A"H
- Gross Weight: 114 lbs
- Package Type: CARTON
- Ship Type: GROUND
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Twin/Twin Stackable Bunk Beds Multi-Color
Chelsea Home Furniture Twin/Twin Stackable Bunk Beds Multi-Color
The twin over twin bunk bed is made in the United States and has a rustic hand stained multi-color finish. The stackable design allows you to use it as a bunk bed or unstack it and have two beds. Made of solid pine and includes the slat packs to hold up the mattress. Mattress, under bed storage and bedding sold separate.
- Metal brackets are used to connect the rails to the headboard and footboard. The rails include a 1.25" cleat, which is glued and screwed to the rail for extra strength, to support the mattress foundation. Each solid wood drawer is mounted on a rolling metal glide for easy opening and closing.
- Actual product weights may vary based on the thickness of wood used. With any wood products, expect some deformities and knots that come natural.
- Solid pine construction for strength and durability which can hold up to 400 lbs. of distributed weight. Rails are 1.25"x5", thicker and more durable than most competitor models.
- Mattress and foundation must not exceed 7" in top bunk to meet Federal Safety Standards
Specifications
- Style: Rustic
- Material - Required Solid Pine
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 209
- Overall dimensions: 63 x 42 x 78 "
- All of our beds exceed all safety standards of the Consumer Product Safety Commission
- The weight of the upper and lower beds should not exceed 200 people pounds per bunk and 400 people pounds for the overall unit. All bunkbeds are tested and pass Federal Safety Standards which require 400 pounds to be placed in the top bunk, on the mattress foundation.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 25 Business Days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Twin Triple Extra Long Bunk Bed
Chelsea Home Furniture Twin Triple Extra Long Bunk Bed
The twin triple bunkbed is made in the United States and has a rustic hand stained mahogany/walnut/antique white finish. Made of solid pine and includes the slat packs to hold up the mattress. Mattress, trundle, and bedding sold separate.
- Metal brackets are used to connect the rails to the headboard and footboard. The rails include a 1.25" cleat, which is glued and screwed to the rail for extra strength, to support the mattress foundation. Each solid wood drawer is mounted on a rolling metal glide for easy opening and closing.
- Actual product weights may vary based on the thickness of wood used. With any wood products, expect some deformities and knots that come natural.
- Solid pine construction for strength and durability which can hold up to 400 lbs. of distributed weight. Rails are 1.25"x5", thicker and more durable than most competitor models.
- Mattress and foundation must not exceed 7" in top bunk to meet Federal Safety Standards
Specifications
- Style: Rustic
- Material - Required Solid Pine
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 230
- Overall dimensions: 77 x 85 x 41 "
- All of our beds exceed all safety standards of the Consumer Product Safety Commission
- The weight of the upper and lower beds should not exceed 200 people pounds per bunk and 400 people pounds for the overall unit. All bunkbeds are tested and pass Federal Safety Standards which require 400 pounds to be placed in the top bunk, on the mattress foundation.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 25 Business Days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Twin Triple Bunk Bed
Chelsea Home Furniture Twin Triple Bunk Bed
The twin triple bunkbed is made in the United States and has a rustic hand stained Antique White/Walnut/Mahogany finish. Made of solid pine and includes the slat packs to hold up the mattress. Mattress, trundle, and bedding sold separate.
- Metal brackets are used to connect the rails to the headboard and footboard. The rails include a 1.25" cleat, which is glued and screwed to the rail for extra strength, to support the mattress foundation. Each solid wood drawer is mounted on a rolling metal glide for easy opening and closing.
- Actual product weights may vary based on the thickness of wood used. With any wood products, expect some deformities and knots that come natural.
- Solid pine construction for strength and durability which can hold up to 400 lbs. of distributed weight. Rails are 1.25"x5", thicker and more durable than most competitor models.
- Mattress and foundation must not exceed 7" in top bunk to meet Federal Safety Standards
Specifications
- Style: Rustic
- Material - Required Solid Pine
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 230
- Overall dimensions: 77 x 80 x 41 "
- All of our beds exceed all safety standards of the Consumer Product Safety Commission
- The weight of the upper and lower beds should not exceed 200 people pounds per bunk and 400 people pounds for the overall unit. All bunkbeds are tested and pass Federal Safety Standards which require 400 pounds to be placed in the top bunk, on the mattress foundation.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 25 Business Days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Twin Over Twin Student Loft Bed with Desk and Chest Ends
Chelsea Home Furniture Twin Over Twin Student Loft Bed with Desk and Chest Ends
The twin over twin loft bed gives your child a place to sleep and work. The desk end gives them a place to do homework and the chest ends give a handy place to store clothing and toys. Made in the United States and has a rustic hand stained mahogany finish. Made of solid pine and includes the slat packs to hold up the mattress. Mattress, and bedding sold separate.
- Metal brackets are used to connect the rails to the headboard and footboard. The rails include a 1.25" cleat, which is glued and screwed to the rail for extra strength, to support the mattress foundation. Each solid wood drawer is mounted on a rolling metal glide for easy opening and closing.
- Actual product weights may vary based on the thickness of wood used. With any wood products, expect some deformities and knots that come natural.
- Solid pine construction for strength and durability which can hold up to 400 lbs. of distributed weight. Rails are 1.25"x5", thicker and more durable than most competitor models.
- Mattress and foundation must not exceed 7" in top bunk to meet Federal Safety Standard
Specifications
- Style: Rustic
- Material - Required Solid Pine
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 359
- Overall dimensions: 62 x 80 x 80 "
- All of our beds exceed all safety standards of the Consumer Product Safety Commission
- The weight of the upper and lower beds should not exceed 200 people pounds per bunk and 400 people pounds for the overall unit. All bunkbeds are tested and pass Federal Safety Standards which require 400 pounds to be placed in the top bunk, on the mattress foundation.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 25 Business Days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Twin over Twin Stackable Bunk Bed Walnut
Chelsea Home Furniture Twin over Twin Stackable Bunk Bed Walnut
The Chelsea Home Furniture Twin over Twin Stackable Bunk Bed is made in the United States and has a rustic hand stained Walnut finish. The stackable design allows you to use it as a bunk bed or unstack it and have two beds. It is made of solid pine and includes the slat packs to hold up the mattress. The stackable design allows you to use it as a bunk bed or unstack it and have two beds. Mattress, under bed storage and bedding sold separate.
- Metal brackets are used to connect the rails to the headboard and footboard. The rails include a 1.25" cleat, which is glued and screwed to the rail for extra strength, to support the mattress foundation. Each solid wood drawer is mounted on a rolling metal glide for easy opening and closing.
- Actual product weights may vary based on the thickness of wood used. With any wood products, expect some deformities and knots that come natural.
- Solid pine construction for strength and durability which can hold up to 400 lbs. of distributed weight. Rails are 1.25"x5", thicker and more durable than most competitor models.
- Mattress and foundation must not exceed 7" in top bunk to meet Federal Safety Standards
Specifications
- Style: Rustic
- Material - Required Solid Pine
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 213
- Overall dimensions: 61 x 80 x 41 "
- All of our beds exceed all safety standards of the Consumer Product Safety Commission
- The weight of the upper and lower beds should not exceed 200 people pounds per bunk and 400 people pounds for the overall unit. All bunkbeds are tested and pass Federal Safety Standards which require 400 pounds to be placed in the top bunk, on the mattress foundation.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 25 Business Days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Twin Over Twin Stackable Bunk Bed Multi Color Stain
Chelsea Home Furniture Twin Over Twin Stackable Bunk Bed Multi Color Stain
The Chelsea Home Furniture 312003-450-MC Twin Over Twin Stackable Bunk Bed Multi Color Stain by Chelsea Home Furniture is brand new.
- Metal brackets are used to connect the rails to the headboard and footboard. The rails include a 1.25" cleat, which is glued and screwed to the rail for extra strength, to support the mattress foundation. Each solid wood drawer is mounted on a rolling metal glide for easy opening and closing.
- Actual product weights may vary based on the thickness of wood used. With any wood products, expect some deformities and knots that come natural.
- Solid pine construction for strength and durability which can hold up to 400 lbs. of distributed weight. Rails are 1.25"x5", thicker and more durable than most competitor models.
- Mattress and foundation must not exceed 7" in top bunk to meet Federal Safety Standards
- Distance between top and bottom bunk is 27" and 18". All of our beds exceed all safety standards of the Consumer Product Safety Commission. Product will come with assembly instructions. Mattresses sold separately.
Specifications
- Style: Rustic
- Material - Required Solid Pine
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 185
- Overall dimensions: 63 x 78 x 42 "
- All of our beds exceed all safety standards of the Consumer Product Safety Commission
- The weight of the upper and lower beds should not exceed 200 people pounds per bunk and 400 people pounds for the overall unit. All bunkbeds are tested and pass Federal Safety Standards which require 400 pounds to be placed in the top bunk, on the mattress foundation.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
- Lead Time: 25 Business Days
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.
Chelsea Home Furniture Twin Over Twin Stackable Bunk Bed Mahogany Stain
Chelsea Home Furniture Twin Over Twin Stackable Bunk Bed Mahogany Stain
- Metal brackets are used to connect the rails to the headboard and footboard. The rails include a 1.25" cleat, which is glued and screwed to the rail for extra strength, to support the mattress foundation. Each solid wood drawer is mounted on a rolling metal glide for easy opening and closing.
- Actual product weights may vary based on the thickness of wood used. With any wood products, expect some deformities and knots that come natural.
- Solid pine construction for strength and durability which can hold up to 400 lbs. of distributed weight. Rails are 1.25"x5", thicker and more durable than most competitor models.
- Mattress and foundation must not exceed 7" in top bunk to meet Federal Safety Standards
Specifications
- Style: Rustic
- Material - Required Solid Pine
- Assembly Required Yes
- Mattress Included No
- Please be aware that actual colors may vary from those on your screen.
- Actual Product Weight: 167
- Overall dimensions: 61 x 80 x 41 "
- All of our beds exceed all safety standards of the Consumer Product Safety Commission
- The weight of the upper and lower beds should not exceed 200 people pounds per bunk and 400 people pounds for the overall unit. All bunkbeds are tested and pass Federal Safety Standards which require 400 pounds to be placed in the top bunk, on the mattress foundation.
- Warning: Falling hazard, bunk beds should be used by children 6 years of age and older!
Free Shipping on All Orders
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
MOMCITY only delivers within the United States at this time. This excludes Alaska, Hawaii and Puerto Rico. Delivery times on some items may be longer than usual due to COVID-19.
Due to COVID-19, some air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.
OUR SHIPPING TIMES
Your order will be sent out on average within 3 days of ordering. Due to the weight of some furniture items, please allow 2 to 7 days for shipping.
WHERE DO YOU SHIP?
We provide shipping to the United States. However, due to the security reasons, we can’t deliver a shipment to military areas.
HOW DO YOU SHIP?
We ship orders from warehouses in the United States and some overseas by mail service. All orders have tracking numbers.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
DELIVERY GUIDELINES AND INFORMATION FOR FURNITURE
We want you to have a good experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
-
We will contact you when your order has shipped. The delivery company will then contact you to schedule delivery when your order is near your city. Please contact us with any questions or concerns about delivery.
Please notify the carrier if you are unable to keep the delivery appointment. If the delivery carrier must make an additional trip to deliver a re-delivery fee will be charged.
Please Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure. On occasion, other methods of delivery may be used (Fedex, UPS, USPS).
Returns (see below for Furniture Brand policies)
If you are not satisfied with any product please give us the opportunity to correct the issue and make it right. Your satisfaction is our Top Priority!
Our policy lasts 30 days on all products except some Furniture (see below). If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. On Furniture, customers must report damage and file a claim within 7 days of receipt. There is a 25% restocking fee on return of furniture.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- Only the Furniture will be returned the manufacturer.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Reminder, there is a 25% restocking fee on Furniture.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@momcity.us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@momcity.us. We will direct you to the closest location where you could send your item.
Shipping
To return your product, please send us an email at info@momcity.us. We will direct you to the closest location where you could send your item to.
You will be responsible for paying for your own shipping costs for returning your item(s) unless it is Furniture. Shipping costs are non-refundable. We will provide a return label and schedule pickup for any eligible furniture returns.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
BabaLid Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Furniture Brands Policies
AFG Furniture Brands
Customer must inspect each part of the merchandise prior to assembly to check for damage. Once the customer has assembled the merchandise, we will not accept any claims for damage. Claims for defective merchandise or missing parts must be made within 14 days from the date listed on the invoice. Pictures need be provided to us in a timely manner in order to assist us in filing a claim. AFG will not issue credit when merchandise has been used; AFG will only repair the item. Returns or exchanges will be subject to a 15% restocking fee. Case goods only carry a 3-month warranty; be sure that your retailer policy is changed to reflect this. All other items – cribs and changers – carry a limited 1 year warranty.
The product warranty of our AFG glider chair products is now One Month Limited Warranty
Orbelle Brands
All of the Orbelle furniture comes with a 15 day limited warranty on any manufacturing defects. The Orbelle product warranty provides a warranty against all defects in workmanship and materials resulting from manufacturing, from the date of the original purchase. This warranty is limited to repairing or replacing any part of the product that, in Orbelle opinion, is defective in materials or workmanship. All warranties are for the original owner only. Product cannot be returned, after 15 days from date of purchase. During the warranty period, Orbelle will repair or provide parts. This warranty is valid only for the original purchaser. The warranty does not cover damages or product abuses. Failure to follow the instruction manual or improper use of the product will void the warranty. 25% restocking free will be deducted from the items returned.
Unilove Brands
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
ACME Furniture
- Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
- Pictures are required to claim defective merchandise with a copy of an invoice.
- We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
- There will be a 20% re-stocking fee for all returned items.
- Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
- All returned shipments must be freight prepaid with RMA number and original invoice.
- No cash refunds. Exchange and credit only.
- Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
Chelsea Home Furniture
Warranty on all products. No returns accepted once package has been opened or product has been assembled. Restocking fee charged.